Frequently Asked Questions
How is Bathurst Cleaning different to any other cleaning business?
At Bathurst Cleaning we pride ourselves on our friendly and outgoing attitude and going the extra mile to satisfy our customers. We are always there to greet you with a smile and to have a friendly chat, and as a small business it is something that we highly value! Have a look at some testimonials
from some of our satisfied clients.
Do you provide cleaning to my location?
Bathurst Cleaning provide cleaning to all Bathurst suburbs including Raglan, Eglinton, Windradyne, White Rock and Kelso. We also provide our cleaning services to the surrounding area such as Orange, Blayney, Lithgow, Perthville, Newbridge, Rockley and everywhere in between. Some locations may incur a travel fee, so contact us for a free quote!
How much will my clean cost?
Our prices vary depending on the type of cleaning required. General domestic and commercial cleaning starts at $35 per hour or $40 per hour with Bathurst Cleaning supplying all equipment and cleaning products. End of Lease and End of Build cleans are more in depth and are priced at $45 per hour. A typical 4 bedroom house can take anywhere from 6-15hours to clean depending on its current state. We are able to provide a more specific quote after looking at the premises, so contact us for a free quote.
Are you able to provide an invoice?
At Bathurst Cleaning we are a fully registered business and are registered for GST. We can provide an invoice for all cleaning services whether it’s for personal records, insurance or tax purposes. Home office cleaning costs can also sometimes be claimed back on tax, have a look at the ATO’s
website for more information.
Are you insured?
We are fully a insured Business ready to take on all your cleaning needs!
Do you clean windows?
We are more than happy to clean both internal and external windows. Due to the time required it’s not something we generally included in our packages, however we are more than happy to take on the task if its required!
Will we have the same cleaner every time?
Bathurst Cleaning will always try to schedule the same cleaner for you on each and every home visit, however there can be unforeseen circumstances that prevent this from happening, in which case we will make arrangements to ensure your cleaning requirements are still met!
Are you able to provide cleaning on work sites?
Bathurst Cleaning are able to provide white card certified cleaners for construction and work site cleaning!
Do you provide after hours cleaning?
Our regular hours are between 6am to 6pm Monday to Friday. We are able to offer after hours and weekend cleaning at an alternate rate. Contact us with any specific inquiries you have.
Do you guarantee I will get my bond back?
At Bathurst Cleaning we cannot account for all aspects that your real estate agent or owner might withhold the bond for. We do guarantee a professional clean though however and if there is anything you are unhappy with after inspection we will address those concerns! We work closely with several real estate agents in the area so we have a very good understanding of what is required for end of lease cleans!
Do you clean ovens?
We love cleaning ovens! We will get rid of the stubborn grime build up and have your oven looking as new! Due to the time and products required there is an additional fee of $55. We are able to provide this service to both regular and end of lease cleans!
Do you offer carpet cleaning?
Unfortunately we don’t offer carpet cleaning, however we are more than happy to direct you to some of the local businesses that do.
Do I need to be home for the clean?
There is no need for you to be at home while the cleaning is taking place, but if you are home we are more than happy to work around you.
Is there a minimum amount of hours to be booked?
2 hours minimum booking is preferred, but if you only have a certain amount of time required let us know and we can work around it for you.
What are your payment options?
Cash, bank transfer and cheques